Client Success Stories

Deciding and pushing forward with the home search and purchasing process seemed very overwhelming. I was all new to this at the age of 35. I had grown used to renting. Thanks to my brother, he hooked me up with his lender whom he highly recommended and still uses routinely. I highly trust his judgement as he thoroughly researches everything. With that level of trust I asked the lender for a referral to a good realtor. This is how I was introduced to Nena Cox. From the very start with our phone call up to meeting in person, she helped answer my endless list of questions about the search process, who to contact on regulatory questions, and purchase process steps. When we started to view houses, she always had a beaming and positive attitude but always gave my criteria precedence and pointed out facts and observations I would have missed. She really took her time to ensure I would arrive at a satisfactory decision and not feel rushed. I gained a lot of knowledge on housing through Nena. Due to the time crunch with my lease end approaching and outrageous consequences, she was always on the ball and on top of everything. Eventually and within good time, I was able to locate and close on a house that exceeded my expectations. Through the closing, inspection, and repairs Nena was on top of everything going way beyond my expectations of the role of a realtor. She spotted me a very good inspector, stayed on top of getting the real estate agent and seller to agree to and honor the repairs, and provided excellent support through the final stages of the process. I am glad to say that through the hard efforts from Nena, I am the proud owner of my very first and remarkable home.

I kept starting to write, but nothing ever seemed good enough because I had such an exceptional experience working with you. I couldn’t have asked for a better realtor. Many of my friends have struggled with buying/selling a home, and I never ran into that problem. You were amazing to work with, always on top of the details, and helped make buying my first home such a smooth transition that I still can’t believe that I offered and closed within three and a half weeks! I really love the location and am beginning to make the place my own. You were instrumental in every step and supported me through each decision. Thanks for being my “realtor-mom” and making my first home a great one! I couldn’t have done it without you!

I have used Nena several times over the past 5 years to rent, buy and sell homes for me. Without a doubt I have never had a better experience with any other real estate agent. Nena is extremely thorough and provides top notch service. Most recently I had to be relocated quickly and was not in town for the prep, listing and selling of my house. Nena was simply amazing, she handled all aspects of the process down to setting up appointments and meeting service people at my house, staging and even watering my plants on a weekly basis. I could not have done this last sell without her. If you are in the market for a real estate agent in Tampa, you cannot do any better than Nena. I have and will continue to recommend her to people I know.

When you’re working long distance to sell a property, you never know, but I was in luck. Why? I was introduced to Nena Cox at Townchase, a real estate agent of considerable reputation in Tampa. She led me through the steps with kind assurance, from initial pricing to preparation, showing, counteroffer and sale. She was always prepared with useful and current information, never hesitated to offer encouragement, and kept in touch with constant communications. Her follow up on some minor issues was fast and very helpful. During this, from listing to closing, I never had to get closer than 1500 miles! You could hardly ask for better service from a real estate agent. I would recommend Nena highly to anyone in need of real estate services.

To say Nena surpassed our expectations is an understatement! Her advice and recommendations were well-researched and spot on. The photos were amazing and definitely made an impact–our home was sold in less than one day!

Nena was very knowledgeable, professional and an absolute pleasure to work with! I would give her a 10+ for integrity and honesty!! She was reachable any day/any time. Always kept me informed. She also worked very well with my lending and title folks – she kept everyone on the same page and ensured that everything was being done in a timely fashion, so that we can close on time. I am extremely satisfied with her services and would highly recommend!!

From the original marketing plan to the closing Nena’s professionalism Was at the forefront. There were no surprises as she prepared us for Every possible scenario. In addition to being an outstanding Communicator, we found her positive attitude refreshing. We will use her for any future needs.

Nena Cox is the perfect balance of super smart and super sweet. She is genuine, thorough, and goes up and beyond as a realtor. When it’s all said and done, you come to think of her as a friend. I would recommend her to anyone I care about. Thanks again 🙂

Being new to the Tampa area, my wife and I needed to find a solid Real Estate agent. We had experiences with a few agents but they never seemed to give us that feeling of comfort that we were looking for. Then, we met Nena. From our very first meeting, we both knew we were in extremely capable hands. Always the consummate professional, Nena guided us through our home purchase journey from beginning to end, always advising us on potential issues as well as giving us advice on important things to consider in the Florida market. Always having our best interests in mind at the forefront of any property we looked at, she worked extremely hard to make sure we had a positive experience. If you’re looking for an agent who knows real estate inside and out, always has your best interests in mind and has an award winning personality, look no further, you’ve found that person in Nena. Neither my wife nor I would ever hesitate to partner with her again should the need arise.

My husband and I were introduced to Nena from our Relocation company as our family was transferring to the Tampa area. Nena always was there to return a call, answer any questions we had on anything, give referrals. But listened as to what our family was looking for in a home and she found it and the area we desired. The one thing about Nena is her positive attitude on everything and her level of professionalism is top notch. We have moved several times and I have to say Nena made it a smooth transition!!! I would not hesitate to call Nena if we ever had a move in our future… Thank you for everything Nena.

Nena Cox is truly one of a kind. As we know the home buying experience can be overwhelming but Ms. Nena made it smooth. From the very first call we made to her up to the closing date Nena has provided nothing less than Exceptional Service. She is very knowledgeable in the home buying process and made sure we had all of our questions answered. She kept us informed every step of the way and gave us referrals upon request to meet our needs. Additionally, she was always on time to each appointment; as well as prepared, organized and highly dependable. She was always available whenever we needed her and kept her positive attitude and excitement to the max. She is genuinely a wonderful person who is a pleasure to be around. We are truly grateful for her service, time and commitment in purchasing our first home. We feel like we gained a realtor through the process and also a friend who had our best interest at heart (like a Mother).Thank you so much Nena. You are Amazing!!!

Thank you for all you have done for us this past year with both the purchase of our new home as well as the sale of our old home!! Without your guidance and expertise, we would certainly have been lost!! Throughout the entire process, you explained everything in detail and put it in terms we were able to understand, gave us all the information we needed to make informed decisions with both purchase and sale, and quite frankly just put us at ease in general with the entire process! If asked who we would recommend to help with a real estate purchase and/or sale, we would most assuredly recommend you because we think you’re the best!!!

After back to back bad experiences with two other realtors, we called Nena. She first suggested we take care of some delayed maintenance, and after not living in the house for 9 years, there was a bit! But beyond getting the house ready to market, she kept it “show ready”. She met with contractors, made sure it was clean, set up staging items for us and followed up on every step of the process of marketing our house. She suggested appropriate price changes, and helped us negotiate with our buyers. We lost a year of marketing our house because of two bad realtors, and we only regret not calling Nena sooner! She will work her butt off for you!

I was fortunate enough to work with Nena, not once, but twice to purchase a new home! Her knowledge of the real estate industry made her an incredible asset to me and my family during this stressful home buying experience. When I decided to purchase new construction, Nena was with me every step of the LONG process it took to get me in to my forever home. I will be forever grateful for her help, support, and constant positive attitude! I absolutely recommend her to any home buyer!”

Nena, thank you for your excellent service! You were a joy to work with, very efficient, very pleasant and trustworthy. Thanks again!